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famiv
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Apr 8, 2020

Bose Headphones QC 35II won't turn on Bluetooth when plug into computer

I am trying to get my headphones to sync to my computer, and have them attached via the cable, but when they are connected to the cable I can't get the Bluetooth discover-able light to turn on.  When I unplug the cable it works.  I need to get these synced to the computer.

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Hector_B
Moderator

Re: Bose Headphones QC 35II won't turn on Bluetooth when plug into computer

Hey Famiv, 

 

Thank you for posting and welcome to the Bose Community. 

 

When connecting to the PC via the aux cable, you don't need to also pair it with Bluetooth for the connection to work.

 

Also when connecting an aux cable to the headset this will disable Bluetooth, meaning that you won't be able to perform the action you are trying too. 

 

If you have any further questions, please do let us know.

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