SteveK
Participant
  • 0
  • 2
  • 0
Registered since

Dec 28, 2019

Bose NC 700 HP Will not work on MSI laptop

My headphones connect through Bluetooth to the laptop. Shows up as an audio device in connected device list. But does no show in the Win 10 sound properties so it can not be selected as the output device. Any sugguestions

1 REPLY 1
SteveK
Participant
  • 0
  • 2
  • 0
Registered since

Dec 28, 2019

Re: Bose NC 700 HP Will not work on MSI laptop

Fixed by following these instructions which did not come with the product.

 

Connect Quiet Comfort 35 II to PC

for windows 10 do these steps:

  1. plug your headphone to PC by USB cable
  2. update your headphone softwear through this site http://btu.bose.com/
  3. make your headphone "ready to pair" by pushing power switch to Bluetooth icon and hold
  4. from Bluetooth setting click "Add bluetooth or other device", confirm it paired
  5. to connect it to PC and start the enjoyment go to "Devices and Printers" from Bluetooth setting
  6. from Devices and Printers window double click on your headphone icon then press connect or visit https://support.microsoft.com/en-us/help/15290/windows-connect-bluetooth-device