Bose Sound Sport Connectivity problems to windows
I would like to report a problem I have been facing since the first day I have bought my sound sport in-ear headphones. Whenever I try to connect to my laptop, the earphones won't connect at all, and sometimes they do and the registered services are telephony, not music. If I try to disable the telephony BLE service from control panel the headphone will stay connected but with no sound coming out.
In addition, the same problem is seen on my mobile phone, whenever I connect, I should go to the earphones Bluetooth settings disable and enable the telephony service so that the second (left) earbud is activated.
I have my earbuds firmware up-to-date version 2.6.0
Attached to this post is three photos, one showing the connectivity status upon initial connection " Connected, Voice".
Two other photo show what happens whenever I turn the telephony service off.