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sonicorder
Participant
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Registered since

Aug 13, 2019

Bose SoundSport wireless turn on automatically

My soundsport wireless continuously automatically turn on after shutting them down for about 30 sec. Has anyone had this issue and how can it be resolved?

1 REPLY 1
Liam_W
Moderator - Retired
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Feb 26, 2019

Re: Bose SoundSport wireless turn on automatically

Hi there @sonicorder and welcome to our Bose Community!

I'm sorry to hear of the issues you've had with power here and would be happy to advise!

 

The first thing I would advise is to check, and if needed slightly adjust the runner around the buttons on the headset to ensure this is not pressuring this and powering this on unintentionally.

I would also suggest that you clear the Bluetooth list of the headset by holding the Bluetooth button for 10 seconds, as this will stop previous devices from trying to connect to this and unintentionally activating the headset.

 

If your product is still powering on by itself, I would suggest that you reach out to Bose Support in your local area for service by selecting your country/region and scrolling down to "Contact Us" at the bottom of the page if required. 

 

Please let me know when you have any updates for this!

Liam W - Community Support