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Aug 29, 2018

Bose Soundsport Free Charging Case

Can someone tell me why the indicators inside the charging case would not work when I put my headphones back in case ?
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Aug 29, 2018

Re: Bose Soundsport Free Charging Case

So it looks like the Charging case is not holding the battery charge and actually only works when the USB power is plugged in. Do I need to go to bose store to get a replacement or from the seller that I purchased it from ? I purchased this 2 days ago 😞 

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Re: Bose Soundsport Free Charging Case

Hi Sdeshpande,

 

Sorry to hear that! We would recommend that you contact the seller as it might be within an exchange period. Please refer to the seller for more information on that.

 

Otherwise, our products come with a limited time warranty and recommend consulting your local Bose Support to discuss your available options. 

 

Let us know how everything works out for you.

 

 

Thank you again,

 

 

Mohsin - Community Support