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Nov 6, 2019

Bose Soundsport not recognized as Headphones with Windows 10


I connected my Bose Soundsport's to my new Surface Pro 6. They are showing as connected but not as Headphones. How do I fix this? bose.PNGbose2.PNG


Re: Bose Soundsport not recognized as Headphones with Windows 10

Hello kgovertsen,


Thank you for your post and welcome to the Bose Community.


I'm deeply sorry to see that you are facing some connection issues between your SoundSport wireless headphones and your Surface Pro 6. 


With Bluetooth connections to a computer, there are many factors that can cause some complexities. Therefore, I would recommend that you take a look at the following thread for a better understanding. Computer Related Informational Post.


If you are still experiencing some issues following on from this, I would like to invite members of the Bose Community to input their experiences and workarounds.


Let me know if you have any questions.


Warm regards,

Charlotte G - Community Support

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