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Mar 6, 2019

Bose in ear wired sound sport left ear died

This is my third pair of bose sound sports where the left ear has died out on me. The worst part is this pair has lasted less than four months. Am I missing something where I can easily fix this problem or is it just poor build quality.





Community Manager

Re: Bose in ear wired sound sport left ear died

Hi Strak5587,


Thank you for posting and welcome to the Community. I'm sorry to hear that you've been experiencing issues with your SoundSport in-ear heaphones, but would be happy to help. 


Have you tested connecting the headphones to an alternate device such as mobile phone, tablet or computer to test for results? Do you use a protective case on the source device that may restrict the cables being connected successfully?


If the issue persists, I encourage you to reach out via telephone to support within your region for available service options and discuss this further with them. Please click HERE, select your region, and use the "Contact Us" feature at the bottom of the page.


Kind regards,


Andy - Community Support