Silent Starter
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Dec 27, 2017

Bose on-ear soundtru headphones

My headphone slipped and well down.Not it has a small bend on the 3.5mm part of the headphone. And also when I connect it to the phone, it won't work properly. If i hold that part where the headphone connects to the phone in a particluar angle then the headphone seems to be working. What should i do? I purchased it last month, that is on November 2017.

Moderator - Retired
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Aug 25, 2017

Re: Bose on-ear soundtru headphones

Hey  Ayshuma!


Thanks so much for reaching out to the community!  I'm sorry to hear about your headphones!  Your best option here is to reach out to customer support here.  Just select your country and scroll down to where you see "contact us". Support will be able to help you from there.


I hope that you have a wonderful day and take care!