Moira64
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Mar 24, 2019

Bose sleep buds

I have pair of Bose sleep buds. Both are 100% fully charged, but the right one has no sound coming out of it.
Help!
These were expensive and I need both to work not just one!
1 REPLY 1
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Moderator

Re: Bose sleep buds

Hi Moira64,

 

Thank you for posting and welcome to the community, I'm sorry to hear about the issue you are having with your Sleepbuds.

 

When you have noticed only one earbud playing, are both of them appearing in the app as connected? Or is the right one, which isn't playing any sound, not showing as connected?

 

If they are both showing in the app, I would recommend checking the ear tip of the Sleepbud that is not playing, to ensure there is no blockage in the eartip. I would also recommend rebooting the device the app is installed on, in case it is a communication issue between the app and your Sleepbud.

 

Let us know how you get on.

 

Kind Regards,

Keith_L - Community Support -