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Jul 8, 2019

Bose soundlink

The screw holding the right ear cup has fallen out. How can I purchase a replacement?

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Feb 26, 2019

Re: Bose soundlink

Hi there, and welcome to the Bose Community!

I'm sorry to hear of the issues that you've been having with with your headphones here and would be happy to look into this for you.


If these are regarding the SoundLink around-ear headphones, we would recommend getting in touch with support in your region by selecting THIS LINK, choosing your country/region, then going to "Contact Us" at the bottom of the page.

Once there, please reach out to support for further assistance!


Please get back to me with any questions at all, or if you have any updates!

Liam W - Community Support