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Biffmcbrad1
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May 9, 2019

Bose soundsport

When i try to connect to my phone via bluetooth i get ....can't connect wrong pin or password. What pin or password? 

1 ACCEPTED SOLUTION

Accepted Solutions
Moderator

Re: Bose soundsport

Bose Best Answer selected by Moderator Vicky_W

Hello Biffmcbrad1,

 

Thank you for your post and welcome to the Bose Community.

 

Sorry to hear you are having difficulty in connecting to your SoundSport Headphones.

 

There shouldn't be any password on the headphones to connect. This may be something within your phone. Could you please confirm which phone you are trying to connect to? Also, are you able to connect to another Bluetooth device and see if this issue still occurs?

 

I look forward to hearing back from you.

 

Warm Regards,

Charlotte G - Community Support 

1 REPLY 1
Moderator

Re: Bose soundsport

Bose Best Answer selected by Moderator Vicky_W

Hello Biffmcbrad1,

 

Thank you for your post and welcome to the Bose Community.

 

Sorry to hear you are having difficulty in connecting to your SoundSport Headphones.

 

There shouldn't be any password on the headphones to connect. This may be something within your phone. Could you please confirm which phone you are trying to connect to? Also, are you able to connect to another Bluetooth device and see if this issue still occurs?

 

I look forward to hearing back from you.

 

Warm Regards,

Charlotte G - Community Support