Oct 10, 2018
I connected them to my windows 10 PC, and although they connected and are playing sound from the computer, they literally have to be an inch from the computer case or it breaks up. So I cant even have them on my head unless i crouch down next to the case. How is the connection so poor? can i fix this?
Dec 15, 2016
Thanks for posting. I am so sorry to hear that. Could I ask a few questions?
Please come back and let us know.
Tony G - Community Support
Nov 14, 2018
Hi, I also sometimes have this problem, although it seems to occur more with my iPad. It occasionally happens on my iPhone. Happens at various levels of charge. They are also up to date with the software.