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KatsuOBarbaro
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Aug 2, 2019

Can't update Noise Cancelling Headphones 700 Firmware Update - 1.1.4

Hey there,

 

I recently bought my NC 700, and I have been impressed with the quality of the Headphones.

Yesterday, I was using the Bose Music app and noticed that it was installing an update which it's excellent.

Nevertheless, later on, the day, I opened the app, and it showed again that was installing an update, I said ok, as it might be a required update between minor versions.

Today I opened the app, and it's once again updating. Also, the firmware version it's still the same 1.0.9.863.47372cb.

Having that in mind, I opened the Bose Updater, it showed that I had the update 1.1.4, but keeps failing at 1% saying that the Bose Updater isn't working and if I want to relaunch it.

 

Additional information:

- Restarted the PC

- Restarted the Android (Galaxy Note 9)

- Restarted the NC 700
- Tested with Chrome and Edge

 

Giving this scenario, do you have a solution or a workaround?

 

Thank you.

 

1 ACCEPTED SOLUTION

Accepted Solutions
KatsuOBarbaro
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Aug 2, 2019

Re: Can't update Noise Cancelling Headphones 700 Firmware Update - 1.1.4

Author Accepted Answer selected by KatsuOBarbaro

Well, after a second or a third restart, using Edge, I was able to upgrade the NC 700.

So, if anyone experiences the same issue, try to that.

 

Hopefully, this can help other folks that face the same issue.

View solution in original post

2 REPLIES 2
KatsuOBarbaro
Contributor
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Registered since

Aug 2, 2019

Re: Can't update Noise Cancelling Headphones 700 Firmware Update - 1.1.4

Author Accepted Answer selected by KatsuOBarbaro

Well, after a second or a third restart, using Edge, I was able to upgrade the NC 700.

So, if anyone experiences the same issue, try to that.

 

Hopefully, this can help other folks that face the same issue.

View solution in original post

MicT
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Aug 3, 2019

Re: Can't update Noise Cancelling Headphones 700 Firmware Update - 1.1.4

I had the same issue.  Frustrating first day with the headphones.  I was able to update via desktop-usb connection & the Bose updater