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Cant connect my soundsport wireless to tile
06-01-2019
05:32 PM
Message 1 of 12
<p>Hi I am having trouble connecting my new Bose soundsport wireless ear buds to Tile. They connect to my phone fine its just the tile app. Every time i try to connect i keep getting the message: "<strong>Oops there was a problem with activation. to fix this problem toggle airplane mode on and off, tap try again"</strong> (I did this multiple times and still not working). This is what i have tried so far:</p>
<p> </p>
<p>1. I have download the bose connect app and installed firmware update 2.7.7.</p>
<p>2. I also updated the headphones through my pc at btu.bose.com</p>
<p>3. Tried restarting phone, clearing bluetooth device list, turning airplane mode on and off</p>
<p> </p>
<p>My phone is a huawei p30 lite running android pie</p>
<p> </p>
<p>1. I have download the bose connect app and installed firmware update 2.7.7.</p>
<p>2. I also updated the headphones through my pc at btu.bose.com</p>
<p>3. Tried restarting phone, clearing bluetooth device list, turning airplane mode on and off</p>
<p> </p>
<p>My phone is a huawei p30 lite running android pie</p>