Catastrophic failure of QC 35 mark 1
I have Owned a set of Bose qc35 mark 1 for just over two years now and they worked absolutely flawless for those two years. Just passed the two-year mark they suffered a catastrophic failure. The Bluetooth tried to connect to my iPhone approximately a dozen times unsuccessfully, then the headphones just shut off and I have not been able to get them to power up or take a charge anymore. I have contacted Bose about the situation and they say that they will not be repaired. And that they would offer me a discount on the Mark II. Seems a little ridiculous to me to spend $175 per year for headphones only to have them fail and I'm not sure what I can expect out of any new products from Bose really not happy right now just want my old Mark 1s to work correctly. The other thing that worries me is I have steered several co-workers in the direction of buying these headphones not looking forward dealing with them if they have the same situation! Is there a place I can send these headphones to to get them properly repaired the Bose will stand by?