Escape01
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Registered since

Dec 29, 2019

Charger will not work

I purchased the Bose soundsport free on 11/11/19 as a Christmas gift for grandson opened on the 25th dec tried charging charger does not work!

1 REPLY 1
Charlotte_G
Moderator

Re: Charger will not work

Hello Escape01,

 

Thank you for your post and welcome to the Bose Community.

 

I'm very sorry to hear that your grandson is unable to charge his new SoundSport Free wireless headphones. 

 

Does he see any LEDs on the charging case? Is the charging case charged?

 

I look forward to hearing back from you.

 

Warm regards,

Charlotte G - Community Support

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