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Sep 10, 2018

Couldn't connect to Alexa with QC35ii

I am in Malaysia and I recently bought a QC35ii. I have installed and updated my Bose Connect app with Alexa enabled. But when I tried clicking on the "Go to Alexa settings" the Google play store screen appears which says "The item is not available in your country".

So does that mean I can't use Alexa on my QC35ii?
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Dec 15, 2016

Re: Couldn't connect to Alexa with QC35ii

Hi yamkaitwah,


Thank you for reaching out to the community. You're correct, if Alexa is not available yet in your region, that means you cannot use it with your QC35II. In regions where certain voice assistants are not available, the "Action" button lets you quickly toggle through three different ANR settings. You can set it up within the Bose Connect app. 


Let us know if you have any further questions on your headphones or anything else! 


Take care,



Mohsin - Community Support