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Balhamsarah
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Registered since

Jan 2, 2019

Earbud battery drain

My earbuds are 6 weeks old. They are super comfortable and 90% of the time I don’t use the white noise feature. After about 4 hours of them being in (but not on with any sound playing) they take it in turn to beep (waking me up) and then when I check why they are beeping, they have run out of battery! Really disappointed.
1 REPLY 1
Moderator

Re: Earbud battery drain

Hello Balhamsarah,

 

Thanks for writing into the community, and sorry for the trouble you're experiencing. Just want to make sure, you are talking about the Sleepbuds? 

 

Can you please verify they are fully charged before use? The Sleepbuds will remain on if they are out of the case even when not playing any sounds. They will still draw power. 

 

You can also turn off the feature that alerts you when the battery becomes low. 

 

 

Thank you again,

 

 

Mohsin - Community Support