Hi. Issue has been since iOS 11, I am testing iOS 12, but still doesn't fix it.
Only workaround is to restart iPhone everytime before using SoundSport Pulse for the heart rate to be registered into Health App.
What's going on Bose?
Mar 15, 2018
Thanks for writing in!
Version 2.5.3 was not intended to help with these types of issues. HERE is a link to a previous post that outlines what is going on with the situation.
Tony A - Community Support
It's painfully obvious. I have been on it since beta of iOS 11, now I am on beta of iOS 12. Still doesn't work. it's like almost 2 years??
Maybe Bose need to updates its documentation on this. Customer should be made aware of the issue before making decision to purcahse.