Notice

The Bose Community Forum was launched at a time when robust online support was not available for Bose customers. Over the past several years we have added new online service channels that provide a more interactive and complete digital experience. Additionally, we have enhanced the My Bose Account capabilities to deliver a more personalized and self-service experience. As a result, Bose has made the decision to close Community Forum for Consumer electronics products on September 30th. The Bose Pro portion of the Community will still operate as usual.


Please visit our support homepage to experience one of our many other digital service channels or simply use your Community log-in credentials to sign in to your My Bose Account to view your orders and view support options.


Thank you to all who have contributed and benefited from interacting in our Community. We look forward to continuing to serve you online.


Regards,
Bose Customer Service Team
cancel
Showing results for 
Search instead for 
Did you mean: 
Nr.Anas
Collaborator
  • 2
  • 22
  • 1
Registered since

Sep 20, 2017

Re: Firmware update Qc35 , Help Please

Hi @ST - Hearphones,

When i connect my QC35 bose pair while opening http://btu.bose.com/, it shows me a little box in which is written : Update available 1.0.6 —> 1.3.4. So it reports that i have the 1.0.6 firmware version.

- I tried that in different computers and i used Chrome, Firefox, and even Safari, i got the same Result.
- i even installed The Bose connect App in my iphone, my friend’s samsung, both of them tells me that i have a 1.3.4 firmware on my Bose,

Thanks again.
Have a good day
Shiloh_C
Moderator - Retired
  • 0
  • 2527
  • 100
Registered since

Aug 25, 2017

Re: Firmware update Qc35 , Help Please

Hi there,

 

I wanted to check in here and see if your issue is resolved with the recent update that we've applied to the software updater.  If you haven't already, could you update your headphones and let us know?

 

Thank you so much, I hope this helps!

 

Take care,

Shiloh - Bose support 

 

Nr.Anas
Collaborator
  • 2
  • 22
  • 1
Registered since

Sep 20, 2017

Re: Firmware update Qc35 , Help Please

Hi @Shiloh_C,

Thanks for still reconsidering my probleme, it’s been more than a month since i ve updated the firmware through the website, i didnt really notice any change after doing it , anyway my pair is working good with the last version of the firmware ,

Thank you again
Mohsin_S
Moderator - Retired
  • 0
  • 2555
  • 115
Registered since

Dec 15, 2016

Re: Firmware update Qc35 , Help Please

No problem @Nr.Anas, this is excellent to hear! 

 

Thanks for the update and let us know if you need anything at all. 

 

Be well,

Mohsin