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smcheto
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Aug 11, 2018

Headphones making a clicking noise when I turn them on

I have the quietcomfort 15 set of wired headphones. They worked fine until recently, when they began to make a low pitch clicking noise, almost like the sound of the noise cancelling turning on. It sounds like the noise cancelling keeps turning on and off over and over, but I don't know how to fix it. I've used multiple devices, so the device isn't the issue.
Thanks,

Ben

1 ACCEPTED SOLUTION

Accepted Solutions
Tony_G
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Dec 15, 2016

Re: Headphones making a clicking noise when I turn them on

Author Accepted Answer selected by smcheto

Hi smcheto,

 

Thanks for reaching out. I'm sorry to hear about that. Have you tried replacing the battery? 

 

Here is a video that might help. 

 

Please let us know if that helped.

 

Tony G - Community Support

 

 

View solution in original post

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Tony_G
Moderator - Retired
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Dec 15, 2016

Re: Headphones making a clicking noise when I turn them on

Author Accepted Answer selected by smcheto

Hi smcheto,

 

Thanks for reaching out. I'm sorry to hear about that. Have you tried replacing the battery? 

 

Here is a video that might help. 

 

Please let us know if that helped.

 

Tony G - Community Support

 

 

View solution in original post

smcheto
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Aug 11, 2018

Re: Headphones making a clicking noise when I turn them on

this reduced how often the clicking would occur. My headphones are practically back to normal and if they start clicking turning them on and off again will solve the problem. thanks.