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Quiet Contributor
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Sep 4, 2018

Headset microphone

İ have a qc35. My headset microphone is not working when somebody call me. i hear called person. But called person is not hearing me. What can i do to repair ?
Thank you.e
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Moderator - Retired
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Dec 15, 2016

Re: Headset microphone

Author Accepted Answer selected by Mimarmistik

Hi Mimarmistik,

 

Thanks for posting. I am sorry to hear about that. Could I ask a few questions?

 

  • Is the software updated in both your phone and your headphones?
  • Is this a recent issue? If so, has anything changed since it worked before?
  • Could you try pairing your headset you another phone and try making a call? 

Please come back and let us know so we can help.

 

Regards,

 

Tony G - Community Support

View solution in original post

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Moderator - Retired
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Dec 15, 2016

Re: Headset microphone

Author Accepted Answer selected by Mimarmistik

Hi Mimarmistik,

 

Thanks for posting. I am sorry to hear about that. Could I ask a few questions?

 

  • Is the software updated in both your phone and your headphones?
  • Is this a recent issue? If so, has anything changed since it worked before?
  • Could you try pairing your headset you another phone and try making a call? 

Please come back and let us know so we can help.

 

Regards,

 

Tony G - Community Support

View solution in original post