How do I Reset my OE Soundlink wireless headphones?

[Napu77]

My headphones keeps disconnecting from my Bluetooth connection. I would like to reset the unit...or if anyone knows how to fix this issue, please advise

[Mohsin_S]

Hello Napu77,

Thank you for writing in. Can you confirm that these are the headphones you have? -  https://bose.life/2JOc6w1

If so, here are the reset instructions:

• Turn the headset off and wait for 30 seconds.
• Plug the headset into a USB power supply via USB cord and wait 5 seconds. (Power supply needs to be plugged into the wall with power on).
• Unplug USB cord from the headset and wait 1 minute.
• Turn on the headset and test if the headset works properly.

Let me know if that helps?

Thank you again,

Mohsin - Community Support