The Bose Community Forum was launched at a time when robust online support was not available for Bose customers. Over the past several years we have added new online service channels that provide a more interactive and complete digital experience. Additionally, we have enhanced the My Bose Account capabilities to deliver a more personalized and self-service experience. As a result, Bose has made the decision to close Community Forum for Consumer electronics products on September 30th. The Bose Pro portion of the Community will still operate as usual.

Please visit our support homepage to experience one of our many other digital service channels or simply use your Community log-in credentials to sign in to your My Bose Account to view your orders and view support options.

Thank you to all who have contributed and benefited from interacting in our Community. We look forward to continuing to serve you online.

Bose Customer Service Team
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Registered since

Jun 16, 2020

How do we use the headphones without a smartphone?

How do we use the headphones without a smartphone?

Isn't there a manual to explain the functions for directivity, power on/off, charging, etc.?

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Registered since

May 5, 2019

How do we use the headphones without a smartphone?

At the Bose home page enter hearphones into the "search" field (do not use the "search the community" field), click on "Bose hearphones", this is Bose's page were you could buy one, go to almost the bottom of the page, after the "faqs" and under "support" are links to the owner's guide and to the quick start guide. 

ST - Hearphones
Community Manager - Retired
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Dec 23, 2016

Re: How do we use the headphones without a smartphone?

Hi hhbauer,


Thank you for joining the Bose Hear Community.


You can follow this direct link to the owners guide and all support information for Bose Hearphones.