Jan 23, 2019
I have had these, as a gift to me, for about 2 years and no the left ear has stoppped working. Tried different devices and cables. Always left in their case.
Is this worth servicing? Or should I say that they are dead? If so Not impressed that they only lasted this long. I had another brand for may years prior. May have to try on of the other brands.
Thanks for posting. I would recommend contacting your local support team for help with that. Here is a link you can use. click on your region, scroll down until you see "Contact Us."
Tony G - Community Support
Jan 24, 2019
Hi Jonno ... I have had the same issue at 3 years old. My left hand side stopped working for no apparent reason. Bose service have asked me to send the item in for repair ... $25 shipping and $189 to service !!! I'm in Australia and a new set of 25's can be picked up for just over $200. Due to being out of warranty that was the best they could offer.
Pretty crap for a near $400 item that lasted 3 years ... my much cheaper 10 year old JVC headphones (sound quality not as good) are still fine .. go figure ... Bose quality? pfffttt.
I have now purchased a set of replacement speakers from Ebay for $45 and will fit myself ... probably last longer than the quality Bose product.
In the interim .. I have successfully got them working again ... using a piece of paper.
If the link below doesn't work ... search You Tube for 'Bose QC 25 headset - How to fix right side"
Good luck with Bose Service ... hope alternate methods work out better ... and cheaper for you than any Bose option.