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adilador
Participant
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Jan 2, 2018

Low Volume SoundSport® in-ear headphones – Apple devices

Hello,

I bought SoundSport® in-ear headphones (Apple devices), few months ago. Lately the sound is in very low volume (around 50-60% from the max). I use it with iPhone 8 and with iPod shuffle.

I use it for running and the volume is very important for me!

Is there any way to improve the sound volume?  

Thank you

1 REPLY 1
Shiloh_C
Moderator - Retired
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Aug 25, 2017

Re: Low Volume SoundSport® in-ear headphones – Apple devices

Hi adilador!

 

Welcome to the community my friend!  I'm sorry to hear that you're experiencing low audio there. I'd like to suggest reaching out to customer support here. Just select your country and scroll down to where you see "contact us". Support will be able to help you out in more depth and see what your options are.

 

I hope that you have a lovely day and thanks for posting!

 

Take care,

Shiloh_C