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My BRAND NEW Bose Free Soundsport CASE will NOT CHARGE
I just purchased these at the Cincinnati airport on Monday night before jumping on my flight. I was so excited! Prior to purchasing I asked the lady if the earbuds came charged. She said they do. I purchased them and she took off the plastic and pulled them out of the case. They didn't work - the case didn't light up so I didn't think much of it. When I got home I wondered why the case never lit up besides when plugged in. I did some research and watched some reviews and videos and found out I was correct. My case is not charging and never lights up. It DOES NOT charge my buds and its frustrating after paing $200 for these and I was reallt excited. I cannot return to the Innovation store to return these as I live in Denver and cannot find someone at Bose to contact. Can someone please help?!! Thank you.
Case plugged in without earbuds
Case UNplugged without earbuds
Case UNplugged WITH earbuds
Case UNplugged WITH earbuds
Case plugged in WITH earbuds