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Aris4
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Apr 16, 2020

My Bluetooth headphones won’t connect to my sound touch

 
1 ACCEPTED SOLUTION

Accepted Solutions
Vicky_W
Moderator

Re: My Bluetooth headphones won’t connect to my sound touch

Author Accepted Answer selected by Aris4

@Aris4,  thanks for confirming. The SoundTouch Pedestal has a Bluetooth receiver, not a transmitter. It can receive Bluetooth signals from things like phones, computers, and play them on the speaker, but it cannot broadcast data (radio/cd) to devices like your headphones.

 

I'm sorry for any inconvenience caused. 

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4 REPLIES 4
Hector_B
Moderator

Re: My Bluetooth headphones won’t connect to my sound touch

Hello Aris4, 

 

Thanks for posting and welcome to the Bose Community. 

 

I would love to assist you with this can you please let us know which headset and SoundTouch speaker you have? 

 

This will allow us to provide you with the most accurate information. 

 

We look forward to hearing back from you. 

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Aris4
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Re: My Bluetooth headphones won’t connect to my sound touch

Hi Hector 

Sorry if you have already had this reply but I wasn’t sure if it went to you.

 

Thanks for your reply I have a Wave Music System 1V with the SoundTouch pedestal 2019 , my headphones are Betron S2 Bluetooth 

I have tried following the website and manual but can’t get the two to pair, although they show they are pairing it doesn’t happen .

 

Hope you can help 

 

Best Regards 

Stephen 

Vicky_W
Moderator

Re: My Bluetooth headphones won’t connect to my sound touch

Author Accepted Answer selected by Aris4

@Aris4,  thanks for confirming. The SoundTouch Pedestal has a Bluetooth receiver, not a transmitter. It can receive Bluetooth signals from things like phones, computers, and play them on the speaker, but it cannot broadcast data (radio/cd) to devices like your headphones.

 

I'm sorry for any inconvenience caused. 

Feel more. Do more. Be more.
Come check out my profile here. New to the community? Check out the Getting Started board.
Help others find answers to your questions by clicking on 'Accept as Solution' at the bottom of a reply.
If you see a post you like, make sure to give it a thumbs up!

View solution in original post

Aris4
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Re: My Bluetooth headphones won’t connect to my sound touch

Ok thanks again least I know it’s not something I am doing wrong