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Sep 3, 2018

My QC20's left earbud made a clicking noise for a week and then stopped working

My QC20's left earbud made a clicking noise for a week and then stopped working
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Re: My QC20's left earbud made a clicking noise for a week and then stopped working

Hi Colorfulbaboon,

 

Thanks for posting. I am so sorry to hear about that. Could I ask a few questions?

 

  • Have you tried the headphones on another mobile device for troubleshooting?
  • When you mention that they stopped working, do they light up at all? 

Please come back and let us know,

 

Tony G - Community Support