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gtrottier79
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Mar 25, 2019

My Soundlink II wireless - rubber is peeling off around ear pieces... solution?

Hi,

Last week, the rubber started peeling off and it's getting worse every day.  Is there a solution for that?

 

Thank you

3 REPLIES 3
Moderator

Re: My Soundlink II wireless - rubber is peeling off around ear pieces... solution?

Hi Gtrottier79, 

 

Many thanks for your post and welcome to the community. I'm sorry to hear you are having this issue.

 

If the rubber has already started to peel off your headphones, I would recommend contacting your local Customer Support Team for further assistance.

 

If you select this link - Contact Us, you can select your region. Scroll to the bottom and select contact us which will provide you with their contact number.

 

Many thanks

 

Leon_C - Community Support

gtrottier79
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Mar 25, 2019

Re: My Soundlink II wireless - rubber is peeling off around ear pieces... solution?

Hi Leon,

I wrote to Bose_Canada the day you responded to my message and I got not answer and no acknowledgement of my email on their part.  It's getting worse everyday, I hope we can find a solution to this.

Thank you for your help,

Gen T.

Moderator

Re: My Soundlink II wireless - rubber is peeling off around ear pieces... solution?

Hi Gtrottier79, 

 

Thanks for your message today and thank you for updating us. I would highly recommend calling Bose Canada via the link this link. 

 

They will be able to get you a response much faster than email.

 

Hope this helps. 

 

Kind Regards, 

Hector B