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Registered since

Jan 6, 2020

NC 700 HP can't connect to Windows 10



I use an ASUS USB-BT400 Bluetooth USB on my PC.
It working without problem with all my Bluetooth accessories.


It's coupled with my NC 700 Bose headphones, but if i want to connect, Windows say "Unable to connect".

I've also try to reset bluetooth list on the NC 700.


Can you help me ?


Hope to read you ...


Re: NC 700 HP can't connect to Windows 10

Hi Matevoun,


Thank you for posting and welcome to the community. I'm sorry to hear you are having trouble connecting your headphones to your computer and I would be happy to help with this.


We do have a post with helpful tips and tricks when connecting Bluetooth devices to computers that I would recommend you read as this will provide some useful troubleshooting steps for you to try.


I hope this helps.


let me know if you have any further questions.


Kind Regards,


Keith L - Community Support



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