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Minted
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Feb 21, 2019

New QC35 II silver - earpads look dirty, is this normal?

Just opened today and noticed that the edge of the earpads have a different, darker and uneven color compared to the inner region. Photo just shows one earpad but this is on both. Is this normal? Looks dirtyearpad.png  

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Minted
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Feb 21, 2019

Re: New QC35 II silver - earpads look dirty, is this normal?

Author Accepted Answer selected by Minted

Update: followed up with Bose customer service on this issue. Thank you for the fast response. 

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Minted
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Feb 21, 2019

Re: New QC35 II silver - earpads look dirty, is this normal?

Author Accepted Answer selected by Minted

Update: followed up with Bose customer service on this issue. Thank you for the fast response. 

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Re: New QC35 II silver - earpads look dirty, is this normal?

Hello Minted! Thanks for posting and welcome to the Community.

 

I am glad to hear that we were able to help you resolve your question. Enjoy your new headphones! 

 

 

Best Regards,

 

Greg - Community Support