I bought on December 10th 2018 a set of soundsport wireless headphones and although I am happy with the sound quality sadly I cannot say the same for the quality of the materials (grey rubber cover). I only have them for 2 months and I am not using them every day!!!! as you can see from the pictures they look old..... I cannot imagine how they will look after a year or two.......Did anyone of you faced the same problem???
Dec 30, 2018
Spot on! On the Soundsports that I purchased the rubber on the controls is worn away after just two or three months. Pretty crazy considering the price paid.
Thanks for posting. I am sorry to hear about your experience with your SoundSport Wireless. I just wanted to let you know that we stand behind our products and I would recommend you give us a call to get your headphones exchanged. Here is a link you can use. Click on your region, scroll down until you see "Contact Us."
Tony G - Community Support
Hi Tony G,
thanks for your fast response and solution to my problem. I opened the link you suggested but in the country I now live and bought the headphones from, is Saudi Arabia and there is no CONTACT US, only authorized dealers. If you could please assist me a little more I would appreciate it.
Thanks for responding. Sorry for the confusion.HERE is a link to your local support team in Saudi Arabia.
Thanks for your immediate responses. I did what you suggested and I've send an e-mail of Friday 15th to the local dealer (firstname.lastname@example.org) asking for instructions about the exchange but I did not receive any reply yet.