Jun 2, 2019
The Blueteooth on my phone lists the headphones as an available device, but when I try to pair it it says that it is unable to connect to the headphones. I was able to connect the Bose Soundlink Mini with no problem. I just recently switched from an Iphone, which I still have, but it's turned off. What to do?
Thank you for taking the time to post and welcome to the Community!
I'm sorry to hear of the issues you are experiencing with your headphones pairing your Samsung Galaxy S10.
So that I can provide the most accurate information, could you confirm which headphones you have?
I look forward to hearing from you!
Jessie O - Community Support
Thank you for posting and welcome to the community. I'm sorry to hear you are also having trouble pairing your headphones to your Samsung S10+.
As @Hector_B mentioned before, to provide you all with the most accurate information we would need to know which headphones we are using. If you are unsure we do have a Product Identifier you can use to check.
If you can let us know we'd be happy to help you further!