This issue is the reason why 6 of my friends refuse to buy this item. PLEASE allow for an optional update that would reduce battery life and have phone call audio in both ears and improve microphone recuded backnoise during calling. This would be a MAJOR update. I am very on the fence about sending my pair back. I know that there are limitations although im sure there is a work around seeing how expensive this item is. This is for the Soundsport Free.
Agree. Why would Bose release something with such a significant flaw. They will say it is by design. If so major design floor then. Every other product on the market does both ears so terrible experience now everyone expects both ears. Come on Bose - fix it ! Had such a great experience with all you other products. So very disappointing to buy such an expensive product and find such a major flaw.... 😞