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ekchung83
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Oct 5, 2019

Please help me!! The headphone is automatically turned off.

‎10-06-2019 02:53 AM
Message 1 of 2

Hello, I bought Noise Cancelling Headphone 700 and it is automatically turned off after some time even if I set Auto-Off to Never inside the Bose Music App. I read from other posting that "The headphones power off when you have not moved the headphones for 10 minutes." Is this true? Is there any way to disable this feature? I am using it when I sleep to block the noise and don't want it to be turned off until I wake up. Please help. Thank you. 

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Jeff_G
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Re: Please help me!! The headphone is automatically turned off.

‎10-06-2019 10:22 AM
Message 2 of 2

Hello ekchung83. 

 

Thanks for posting in the Community. Welcome to the site. 

 

I'd like to direct you to this post regarding the Auto-Off feature [LINK.]

 

Kind regards, 

 

Jeff G - Community Support

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