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Oct 5, 2019

Please help me!! The headphone is automatically turned off.

Hello, I bought Noise Cancelling Headphone 700 and it is automatically turned off after some time even if I set Auto-Off to Never inside the Bose Music App. I read from other posting that "The headphones power off when you have not moved the headphones for 10 minutes." Is this true? Is there any way to disable this feature? I am using it when I sleep to block the noise and don't want it to be turned off until I wake up. Please help. Thank you. 

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Re: Please help me!! The headphone is automatically turned off.

Hello ekchung83. 

 

Thanks for posting in the Community. Welcome to the site. 

 

I'd like to direct you to this post regarding the Auto-Off feature [LINK.]

 

Kind regards, 

 

Jeff G - Community Support

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