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Oct 1, 2018

Poor sound quality QC35 and windows 10



a couple of weeks ago, seemingly out of the blue, people have started complaining that they can not hear me clearly on calls when i am using my bose Quietcomfort II bluetooth headphones...like the sound is muffled and they can't hear me clearly.  any advice?  would hate to have to get rid of these!!

Moderator - Retired
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Dec 15, 2016

Re: Poor sound quality QC35 and windows 10

Hi Timmmmmm,


Thanks for posting. I am so sorry to hear about that. Could I ask, are you experiencing this issue when you use the headphones with a mobile device? Just trying to determine if the issue is only with Windows 10. Also, what are you using for calls while using Windows 10?


Please come back and update us.




Tony G - Community Support