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Registered since

Mar 30, 2019

QC-15 one ear not working



My QuietComfort® 15 Acoustic Noise Cancelling® headphones, right side suddenly stopped making sound. I would like to get it fixed but the chat agents are unavailable.

How do I proceed with support and service?




Re: QC-15 one ear not working

Hi Sanaaamar, 


Thanks for posting and reaching out to us today! I am sorry to see that your headphones have stopped working in one ear and would love to assist you further. 


So that I can provide you with the correct information can you please confirm the region that you are currently located in? Also if the chat team are unavailable please give the team a call for the fastest response time. 


I look forward to hearing back from you. 


Kind Regards,

Hector B - Community Support 

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