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Nov 17, 2017

QC 25 right speaker not working

I bought a QC 25 in Jun 2016 which was made on Z5123. Recently, the right speaker stopped working. I found that the wire under the membrance was in bad contact. I see a lot of peolpe had this problem and they get a new one, but I am in China. I have contact the consumer service in China. However, they are so rude! They told me to pay RMB 1500 for a new one which is now RMB 999 sold by the biggest authorised dealer in China. I need some help.