May 9, 2019
I purchased Bose Quiet Comfort 35 II Wireless Headphone (Silver) in Oct of 2018.
I am facing connectivity issues to my widows 10 and One+ phone. The Headphone disconnects on its own and refuses to connect back to the paired devices. To connect back I have clear the list of Paired devices, turn off and turn on the head phones, and this re-pairing takes multiple attempts and is turning out to be a nuisence.
What can i do to fix this.?
Thank you for reaching out and welcome to the Bose Community.
I am very sorry to hear that you are having issues connecting your QuietComfort 35 II headphones to your windows 10 computer and One+ phone. I would love to try and help you to solve this issue.
To begin with could you please let me know:
Once you have answered the above please can you try the following troubleshooting steps and let me know how you get on?
I look forward to hearing how you get on.
Vicky W - Bose Community Support