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Sep 27, 2019

QC 35 II Macbook pro loses audio or pairing

I have a macbook pro running Mojave 10.14.5. I just bought a pair of QC 35 II headphones since they would support both taking calls and audio playback.


Once I take a call or use the mic they often completely disconnect for audio output and I have to drop and re-pair to get them to work.. Often the audio playback is skippy or inconsistent as well. I'm sitting essentially right next to the computer and it will work well for a long time and then fall apart.


I've tried everything on these boards including repairing, deleting the plist file, and rebooting. Nothing seems to make a difference and eventually the audio output just goes away.


Is there any way to make these work connected to a macbook pro using both audio output and taking calls? If not i'll have to return them and get the Sony wireless version. I really like them when they work but they stop connecting to the mac far too often.