nakulmendiratta
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Nov 6, 2019

QC 35 II not working with whats-app on android

I recently purchased a QC 35 II

I am unable to take whatsapp/regular calls on the headset from my Samsung Galaxy S9 running Android version 9

 

Please help

1 REPLY 1
Hector_B
Moderator

Re: QC 35 II not working with whats-app on android

Hi nakulmendiratta, 

 

Thanks for posting and welcome to the Bose Community. I am deeply sorry to hear that you are having issues with making calls via Whats-app on your device and would love to assist you further. 

 

Can you please confirm if the issue happens across all devices and calling platforms or only just with whats-app? I would also like to know if you have any error messages appear when this issue happens? 

 

From doing a little bit of research this seems to be an issue that happens a lot with the Samsung S9 at the moment and doesn't autoroute the calls. 

 

I look forward to hearing back from you in regard to this and if any other users are having a similar issue please do let us know! 

 

Kind Regards, 

Hector B - Community Support 

 

 

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