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Mar 30, 2019

QC 35 II right ear noise



I have a brand new set of QC35 Series two heaphones. 

I started using them today and noticed a clicking sound coming from the right ear, the noice comes when the deivce is powered off so its not related to pairing / device issues. 


The noise is generated when you walk, tilt your head, slightly push against the ear piece etc.


Thoughts ?




Re: QC 35 II right ear noise

Hi Michael,


Due to the nature of headphones, any noise that in the headphones or any contact against the headphones can be amplified. So I would suggest taking the ear cushions off and inspecting the headset to look for anything that could be loose or any possible debris.


Keep us updated.


Kind Regards,


Brandon_C - Community Support