michaelcw
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Mar 30, 2019

QC 35 II right ear noise

Hi,

 

I have a brand new set of QC35 Series two heaphones. 

I started using them today and noticed a clicking sound coming from the right ear, the noice comes when the deivce is powered off so its not related to pairing / device issues. 

 

The noise is generated when you walk, tilt your head, slightly push against the ear piece etc.

 

Thoughts ?

 

 

1 REPLY 1
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Re: QC 35 II right ear noise

Hi Michael,

 

Due to the nature of headphones, any noise that in the headphones or any contact against the headphones can be amplified. So I would suggest taking the ear cushions off and inspecting the headset to look for anything that could be loose or any possible debris.

 

Keep us updated.

 

Kind Regards,

 

Brandon_C - Community Support