The Bose Community Forum was launched at a time when robust online support was not available for Bose customers. Over the past several years we have added new online service channels that provide a more interactive and complete digital experience. Additionally, we have enhanced the My Bose Account capabilities to deliver a more personalized and self-service experience. As a result, Bose has made the decision to close Community Forum for Consumer electronics products on September 30th. The Bose Pro portion of the Community will still operate as usual.
Please visit our support homepage to experience one of our many other digital service channels or simply use your Community log-in credentials to sign in to your My Bose Account to view your orders and view support options.
Thank you to all who have contributed and benefited from interacting in our Community. We look forward to continuing to serve you online.
Hello BOSE community,
I'm using a Mac pro computer, and i wanted to pair my Bose pair (QC 35) with it,
the pairing went with no problemes, but when i play any song or video, it keeps on stuttering if i move my head or do any move
i was already using the bose with my iphone for months now, and i've never experienced this probleme before.
PS : i've already tried to clear the history of the devices already paired to my Bose; and it didn't work
Thank you in advance for your Help.
Thanks for posting. I'm sorry to hear about the connectivity issues you are having pairing with your Mac. Because the headphones work properly with your iPhone that would point to an issue with the Mac. Could I ask, have you paired any other Bluetooth devices to your Mac? Also, can you make sure that all your drivers are updated?
Thanks for that information. From that, we can determine that the headset is functioning properly. Does anyone in the community have a similar setup that can chime in?