Re: QC 35 won’t turn off
I sincerly hope this post reachs anyone having the issue of their Bose Quiet Comfort 1 Over the Ear Headphones not turning off. I contacted Customer Support myself, very friendly and professional, when I reported the issue and gave them all the troubleshooting steps provided from the community forums the rep had placed me on hold to speak to his supervisor.
Aparently, this is by design since the software update that the headphones turns on it's own and I'm like, **bleep**?! lol, but he then explained to me that their is a feature on the Bose Connect App called the, "Standby Time." At the time mine was set to, "Never." so I went ahead and set it to 5 mins. So far, after the first try, my headhpnones remains turned off as soon as it hit the 5 mins mark (yes I have that much time presently lol.). Why the software team at Bose thought it were a good idea to create such a feature to keep the headphones on even after it has been switched off is beyond me, but I would hope that their could be an update that would set the Standby Time to less than 5 mins( that's lengthy.) like 1 minute or 30 seconds.
Anyways I hope this helps, set your Standby Timer from Never to at least 5 minutes(Minumum.)