Jim147
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Jun 18, 2018

QC20 crackling and Popping sounds

Hi
I bought QC20 headphones about 3 months ago to use with an Android phone while travelling. When I am on a bus, train or tram recently there is a crackling and popping noise when the noise cancelling is turned on. Indoors it's works however as I bought these for travelling they are a bit pointless if they only work indoors. Has anyone any ideas how to fix?
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Mohsin_S
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Dec 15, 2016

Re: QC20 crackling and Popping sounds

Hello there, Jim147, 

 

Welcome and thank you for joining the community.

 

A slight popping noise is typical when powering on the noise canceling as the circuitry turns on. Does this occur on any other device?

 

Let me know when you get the chance. 

 

 

Thank you again,

 

 

Mohsin - Community Support