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Renni
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Feb 4, 2019

QC25 and Nokia 8 noise in right ear.

Hi, 

 

Have anyone else have noise problem with Nokia 8 and QC25 ? 

 

I have QC25 and problem with right ear noise when connected to my Nokia 8 phone. 

Headphones works ok with laptop and Samsung phone, but Nokia it gives noise to right ear. 

Problem is some level systematic as tested with 2different  QC25s and both have same problem. 

Other headphones do not have that noise (tested sennheiser with out microphone, Samsun headset with mic., cheap headphones). 

Problem maybe related to Nokia SW upgrade as earlier I heard similar noise only when whatsup message arrived. 

 

Any ideas/proposals how to get QC25+Nokia 8 combination work ? 

 

5 REPLIES 5
Moderator

Re: QC25 and Nokia 8 noise in right ear.

Hi Renni,

 

Thank you for posting with so much information.  Based on what you are describing it does sound like an issue specifically with the Nokia 8. Let me check into it and ill post anything I find here.

 

Regards,

 

Tony G - Community Support

Renni
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Feb 4, 2019

Re: QC25 and Nokia 8 noise in right ear.

Update... 

Looks that problem is in 3.5 mm plug as managed to reproduce problem also with sennheiser pc8 headset.

I send my Nokia to service to get problem fixed. 

Community Manager

Re: QC25 and Nokia 8 noise in right ear.

Hi Renni,

 

Thanks for the update!  Definitely let us know the outcome.

 

Warm Regards

Tony A 

Renni
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Re: QC25 and Nokia 8 noise in right ear.

End of the my Nokia 8 story:

Device visited 2nd time in repair and were impossible to fix and I got refund and bought new phone. 

QC25 works ok with new device, so there were some real problem in Nokia 8. 

 

 

Community Manager

Re: QC25 and Nokia 8 noise in right ear.

Hi Renni,

 

Thank you for providing an update, we're happy to hear that you have isolated and resolved the issue.

 

Kindest,

Andy B