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Dec 28, 2017

QC25 right headphone speaker not working

My pristine QC25 headphones recently have had right speaker issues. I get intermittent sound but then it cuts out. These were expensive headphones that have been babied and lightly used. This is unacceptable that they have lasted 18 months. Is Bose offering a repair for these? There are hundreds, maybe more, of QC25 users experiencing this issue.
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Aug 25, 2017

Re: QC25 right headphone speaker not working

Hi Colleen!


I'm so sorry to hear about your experience!  That is certainly not what we strive to deliver to our customers.  Let me reach out to you via DM to see if I can help.


I hope you're having a wonderful day,