I have reset the device numerous times. I have cleared them and paired them multiple times. I even had a coworker connect them to his phone. He thought about getting them and wanted to try them. He decided not to after they kept stuttering and dropping out on him.
The link in the previous post gives a 404 error. So I take it by your advise that if clearing it does not work then I am out of luck since the link is nothing more than a dead link.
So the answer to this is don't buy these as they do not work that well.
There is no solution to this problem. Whoever marked this as solved shouldn't be allowed to post on forums. I want this marked as unsolved until the drop out stutter problem is fixed by Bose. I do not need to patronizing answer that OH reboot them and all is well. We are not idiots here. This is an inherent problem with the headphones that clearing and rebooting will not fix. This is not solved nor will it be
Thanks for the troubleshooting you have already done. We would recommend at this point contacting your local Bose support by going HERE. They would be able to assist you further.
Have you happened to try the 1.2.10 update? I finally found some time to call and lay into them (again), but saw the update from 1.2.8 and it actually seems to work *surprise face*.
Calls still breakup at about 20 feet which is absoutley rediculous, but when it comes to audio streaming, with some limited testing (15 min), so far I haven't had an issue and it was a nightmare before.
I'm not entirely convinced yet, but a second opinion would be great.