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Apr 17, 2018

QC35 Facebook Messenger/Skype Calls - can I make them using QC35 Wireless Bluetooth headset.

Hi,

 

I tried yesterday to accept a Facebook messenger call on my QC35 wireless headset but although I could accept/disconnect the call I could not hear the person talking. Is it possible to make these calls via these headsets? If not, I'm going to have to return them since I do a fair amount of these calls. I checked and it said that the headsets supports phone calls so I assumed it would allow you to do calls. 

Kind Regards

Charlotte

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Aug 25, 2017

Re: QC35 Facebook Messenger/Skype Calls - can I make them using QC35 Wireless Bluetooth headset.

Hi there, Lotta070!

 

Welcome to the community, thank you for reaching out!

 

This is interesting.  For troubleshooting purposes can you confirm that a normal phone call works well?

 

And could you try turning off the "auto off" function of the headphones? Let me know if that helps?

 

Take care and have a wonderful day,

Shiloh - Community Support